Meta is all over us; we don't even need to look too hard.
Yesterday at work we were notified that our IT Request tracking system has a problem: no notification is going out after a request is submitted (as a result, it wasn't clear whether the requests were being processed or not).
I wondered whether someone submitted an IT request asking why no IT requests are being processed. And, once the issue is solved, should IT close this ticket first, or all the ones on which the users didn't get a notification?
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